Cancellation, Returns and Exchanges

All orders maybe canceled within 24 hours of ordering. 24 hours after an order is placed the sale is considered final. Please e-mail info@rs1jewelry.com with Cancel and your order number in the subject line.

RS1 will exchange any piece that is received broken or damaged. Please take a picture of the damaged item with as much packaging left intact as possible. E-mail info@rs1jewelry.com within 24 hours of receiving the piece and include all order information. RS1 will provide a return shipping label and instructions. All original packaging must be included to process the exchange. If more than 24 hours has passed since the item has been received the buyer will not be able to exchange the damaged item.

We do not accept returns.

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